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For the fastest support for your computer problem, contact
your school’s facilitator or STS. They can fix many simple
problems and can help you faster than any of the computer repair technicians
or network engineers. If your facilitator or STS is not available
then contact the Information Systems Help Desk.
You can reach the Help Desk by phone at 646-4524. If this line
is busy, please leave a message describing your problem. Voice mail
messages are screened and answered based on the priority of the problem.
Please do not leave duplicate messages. If the problem goes away,
or if you fix it yourself, please leave another message canceling your
earlier request.
You can also contact the Help Desk by e-mail.
E-mail is answered in the order in which it is received, so please do
not use it for time-sensitive issues.
The answers to many common problems can be found in our Help
Documents section. Please check here for a solution for your
problem before calling the Help Desk. If you can't find what you
need, try using the search feature.
Visit our Work Orders section to search
for open work orders for your school. You can also submit
work orders online.
Your computer's IP address may be 38.103.63.18. If the fourth set of numbers in this address is less than 10 then it may be the address of a proxy server instead.
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